What is a Secure Key?

We take your online safety very seriously. If you use online or mobile banking, our Secure Key gives you added protection against the threat of fraud. As well as your normal username and passwords, you’ll generate a code from your device, which only you have access to.

The Secure Key generates a temporary code which you then use to access mobile and online banking. To generate the code, you need a PIN or password known only by you - or you can use Touch ID, Face ID or Android Fingerprint if your device has these features. The Secure Key means only you can access your accounts.

Fraud alert: Don't fall victim to a scam. Never give out your security codes to anyone. Criminals pretend to be people you trust like a company you'd pay bills to, GGB or even the police. For more information, please visit our Security centre.

Why choose the Digital Secure Key?

Θ Convenience - it's part of the GGB Mobile Banking app

Θ Use it to log on to the GGB Mobile Banking app and online banking

Θ Easy access – As the Digital Secure Key is integrated into the app, you will not need to generate a code to log on, just use your Digital Secure Key password

Θ Biometric ID – if you have a compatible iPhone, iPad or Android phone, you can log on using Touch ID, Face ID or Android Fingerprint.

Θ It's quick and easy to set up and make new payments

Θ As long as you have your mobile device you'll have full digital banking access