We help our customers send over 13 million payments every month through our digital banking channels, our fastest and most secure means of making payments. You can send up to $25,000 when making online payments and up to $10,000 via the mobile app. If you need any help, check out these frequently asked questions and guides.

- Sending money to a company or credit card

- Generating a transaction code with your Secure Key

- Sending money to your family or friends

- Sending money between your GGB accounts

- Make a credit card repayment

- Send money to someone you’ve paid before

- Sending money outside

- Confirmation of Payee

Whether you’re paying a credit card or utility bill, we’ve prepopulated the bank account details for hundreds of major companies to help make it easier for you. So if you need help sending money to a company, follow these instructions:

Mobile banking:

1. Once logged in, select “Move Money” and choose to “send money within the country”

2. Select the account you’d like to pay from, then select “Payees”

3. Select “Pay someone new” then “Select a company”

4. Search for the company and follow the on-screen instructions

In most cases, sending money to companies is instant. However this can vary, so please ensure you check when reviewing your payment details for accurate timescales.

Top tip: If you are paying back your GGB Credit Card manually every month, consider setting up a direct debit to ensure you don’t miss a payment. For more information, check out our credit card repayments page.

Fraud advice: Stop and check: Scams will pressurise you to make immediate payments. Please be sure this is a genuine request - if someone claiming to be from the police, utility company or similar has asked you to do this, contact them on a trusted telephone number or email address to check.

Remember GGB will never contact you to ask you to move your money to a “safe” account. For more information about how to protect yourself, please visit our security centre.

Online banking

1. Once logged in, select “Move Money” and choose the account you'd like to pay from

2. Select “Pay or transfer” and then “New payee”

3. Select “Payee lookup” and enter company name

4. Select the company and follow the on-screen instructions