Have a chat with us

Join the 3,001,195 customers who chatted to us last year in mobile banking or using chat. You can discuss personal bank details securely through both these channels.

If you're new to GGB, you can chat to us through Chat or Apple Business Chat.

 

Mobile banking app

You can chat to us on the GGB Mobile Banking app quickly and easily. Here's how:

1. Log on to mobile banking in the app.

2. Select the 'Support' tab.

3. Select 'Chat with us'.

Chat

To start a chat with one of our agents:

1. Log on to online banking.

2. Select the Chat tab to the right of the page.

If you're not yet registered for online banking, find out how to register.

 

 

 

Call us

 

Our contact centres are extremely busy at the moment, please don’t call us unless it’s urgent. See our help and support pages for guidance and to find out what you can do through online and mobile banking.

 

So that we can get you through to the right person as quickly as possible, we have different phone numbers to call depending on where you're based and whether you already bank with us.

 

 

 

Existing customers 

From the GBB 

+61 415 299 998 

Lines are open from 08:00–20:00 every day.

 

Non-GGB customers

+61 415 299 998 

 

 

 

How we contact you

We love being able to keep you updated with important news and exciting offers. We can do this by email, over the phone or even by post.

However, we want to make sure that you only hear from us in a way that suits you. So please tell us what's best for you by logging on to online bankinglogging on to online banking This link will open in a new window, giving us a call or visiting your local branch.

Please note: we won't use WhatsApp to get in touch - so be wary of any fake accounts pretending to be GGB.

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